Inside, the welcoming, home-like atmosphere and the friendliness of the staff are evident from when you first step into the building. “Before a resident moves in, we learn as much as we can about their favourite meals, music, activities, and preferences so we can create a safe and welcoming environment” Birch stated. “They can enjoy the quiet solitude of their room, the company of others in our common areas, or a walk in the gardens. It’s a carefully designed model of care that comes from a place of honour, respect, and heartfelt warmth.”
This is an excerpt from our Highview Residences Member Profile. You can read more about Highview Residences and their exceptional dementia care here, opening this month in Kitchener Waterloo!
Franklin House
