On Thursday, March 20, 2025, the Greater Kitchener Waterloo Chamber of Commerce hosted the 2025 Business Excellence Awards Gala, presented by Cowan Insurance Group. The Waterloo Region business community, local dignitaries, and community ambassadors came together to honour the extraordinary contributions of more than 130 nominees across 14 categories.
Congratulations to Libro Credit Union on winning the Employee Engagement Award. This honour is dedicated to the company that puts their employees first and ensures strong growth of their valued staff.
Libro Credit Union continually demonstrates a strong commitment to employee growth and development. Key initiatives like the DiSC Training, a widely recognized personality assessment tool completed, helped enhance communication, teamwork, and self-awareness, for nearly 700 team members. Programs such as Beyond Libro and the Mentorship Program support career growth and internal community building. Libro Credit Union also demonstrates a strong commitment to employee wellness. They expanded their mental health benefits by over 300% since 2019, ensuring staff have access to counseling and therapy services for themselves and their families.
Libro Credit Union prioritizes diversity, equity, and inclusion, with ongoing training on unconscious bias and inclusive hiring practices to ensure a welcoming environment for all employees. These initiatives have helped increase staff engagement, with 91% of employees expressing comfort in speaking up against discriminatory behaviors. Libro Credit Union has set a benchmark for organizational excellence, creating a culture of inclusivity, employee empowerment, and innovation.
