Kitchener-Waterloo Multicultural Centre – Business Excellence Awards and the Community

This past April, the Kitchener-Waterloo Multicultural Centre was honoured to receive the Non-Profit/Charitable Award at the online Business Excellence Awards Gala.

“It is a real honour to have the efforts of over 40 dedicated professional staff recognized by the Chamber for their commitment to their clients and this community,” says Lucia Harrison, our CEO.

The award is presented to an outstanding non-profit/charitable organization that has achieved excellence through demonstrating innovative and proactive leadership within the sector; implementing initiatives that have resulted in significant and measurable outcomes benefiting the overall services of the organization; or developing the skills, knowledge and performance of its organization and volunteers

We don’t seek out recognition or honours. We just work hard to serve our community and to live up to our values:

Advocacy: We stand, take action and empower others to create positive change in our community.

Welcoming: We strive to create an inclusive and respectful space.

Accountability: We act responsibly to fulfill our commitments.

Community: We believe we are stronger together and actively foster collaboration.

Responsiveness: We listen, adapt, and innovate, resulting in positive solutions.


We are grateful for this respect paid to us, and we value the Chamber and its members as key partners in our mission to make the Greater Kitchener-Waterloo Area a welcoming and caring home for all. Our success is the community’s success, as demonstrated by our many volunteers in programs such as WR Connectors and the Conversational English Program (CEP).

Currently, in response to a significant increase in requests from English learners, CEP is recruiting volunteers who speak and write English fluently, who are over the age of 18, and have 1-2 hours to dedicate to volunteering each week. If you are interested, please apply online at


This blog post was written by Dave Thomas, Kitchener-Waterloo Multicultural Centre.


Nominations are now open until October 22th for the 2022 Business Excellence Awards Gala.